Guard Response

SIA-approved guards, ready to respond, report back and help protect what matters most 24/7.



If your customer’s security alarm is triggered, they can choose to dispatch a Security Industry Authority (SIA) security guard to their property, via HomeControl2.0, to assess the situation. This immediate, on-site response adds an extra layer of security, ensuring swift action in the event of any security concerns.

Redefine security with affordable 24/7, 365-day-a-year security guard coverage for your customers’ properties.

Request more information
How does it work?

Your customer pays you a yearly subscription fee for the annual service.



You can set this up in PyronixCloud, just as you do when setting up control panels. This gives them access to two callout credits a year.

When dispatched, a guard should arrive at the property within 30 minutes. If they don’t arrive in that time, the customer gets to keep their credit.

Updates in real-time

The Guard delivers a property report
Complete detailed incident report

The Guard provides a status update
Contact keyholder or emergency services if needed

A Guard is on the way
Nearest guard is despatched

Simply click the "Send Guard" button
Notifying the monitoring station

Alarm raised
Notifies you

Customer retention reinvented

In a competitive market, customer retention is as vital as acquiring new business.


Guard Response not only adds an extra layer of security to your customers' properties, but it also deepens their reliance on your services.

With Guard Response, you're not just selling a service; you're selling peace of mind.

A revenue booster

Your success is intrinsically tied to revenue growth, and Guard Response presents a lucrative opportunity to boost your earnings.


The subscription-based model ensures a steady stream of income, providing financial stability and predictability.

Moreover, the affordability of Guard Response makes it an enticing add-on for customers, facilitating quick and easy decision-making during maintenance visits or new installations.

A strategic advantage

Guard Response isn’t just another service; it's a strategic addition to your arsenal of security solutions.


By integrating Guard Response into your offerings, you're not only meeting the evolving needs of your existing customers, but you’re also attracting a new wave of customers seeking comprehensive, state-of-the-art security solutions.

In an industry where innovation is key, this new service positions your company as a forerunner, setting you apart from competitors.

Increased Opportunities

Guard Response is designed to seamlessly integrate with existing Pyronix alarm systems through HomeControl2.0.


It's a hassle-free addition to include during maintenance visits.

You can introduce a service that significantly enhances their security measures, fostering increased customer loyalty, while opening new revenue streams for your business.

Quick and easy set-up

Implementing Guard Response is easy.


The service is designed for swift integration into both new and existing installations through HomeControl2.0.

The quick setup ensures minimal downtime, making it an attractive proposition for property owners looking to strengthen their security measures without hassle.

Our dedicated support team is available to assist with any queries, ensuring a smooth and efficient experience for both you and your customers.

Get in touch