Introducing Guard Response
A new service for safeguarding properties with SIA-approved security
We are pleased to introduce Guard Response, a 24/7, 365-day-a-year security service providing on-demand security guard coverage for property owners. This innovative service not only enhances security but also offers installers a strategic advantage and new revenue opportunities.
Enhancing Security for Customers
Laurence Kenny, Product Director at Pyronix, stated:
“In today’s competitive security landscape, exceeding customer expectations is key to staying ahead. Installers are known for their dedication to delivering first-class security solutions, and Guard Response makes this easier than ever. This service presents a valuable opportunity for installers to elevate their security offerings to new heights.”
Guard Response is an affordable solution that provides security guard response when end users need it most, all managed through the HomeControl2.0 app. When a customer’s security alarm is triggered, they can dispatch a Security Industry Accredited (SIA) guard to their property, ensuring swift, on-site action in the event of any security concerns.
A Valuable Revenue Opportunity
Guard Response offers a lucrative income stream for installers. Its subscription-based model ensures financial stability and predictability, while its affordability makes it an attractive add-on for customers, simplifying decision-making during maintenance visits or new installations.
Customers subscribe to the service through their installer, with setup available via PyronixCloud. The subscription includes two free callout credits per year. When dispatched, a guard should arrive within 30 minutes—if not, the customer retains their callout credit.
“Customer retention is as important as acquiring new business. Guard Response not only strengthens security for customers but also deepens their reliance on installer services, enhancing loyalty and long-term value.” – Laurence Kenny
Seamless Integration with Pyronix Systems
Guard Response integrates effortlessly with both new and existing Pyronix alarm systems via HomeControl2.0, making it a hassle-free addition during installations and maintenance visits. The service expands revenue streams for installers while providing property owners with enhanced security and peace of mind.
At its core, Guard Response demonstrates Pyronix’s commitment to supporting security installation companies. The service is designed with installers in mind, helping them strengthen their service offerings, maintain a competitive edge, and achieve long-term success in an evolving security landscape.